Welcome to the Msign Technology Private Limited website (“msign.digital”). By using our services, including the issuance, management, and renewal of Digital Signature Certificates (DSCs), you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read these carefully before using our services.

1. Acceptance of Terms

By accessing or using the Website and our services, you agree to abide by these Terms, all applicable laws, and regulations. If you do not agree to these Terms, please do not use our services.

2. Description of Services

Msign Technology Private Limited (“we,” “us,” or “our”) provides Digital Signature Certificates (DSC) to individuals, organizations, and businesses in accordance with the Information Technology Act, 2000. Our services include:

• Issuance of Class 3, Document Signer and other types of DSCs.
• DSC renewal services.
• Support for DSC installation and usage.
• DSC-related consultation and services.

3. Eligibility

By using our Website and services, you represent that:

• You are at least 18 years old.
• You are legally capable of entering into binding contracts.
• The information provided during registration for DSC issuance is accurate, complete, and up to date.

4. Digital Signature Certificate Issuance

The issuance of a DSC is subject to verification processes as mandated by the Certifying Authorities (CA) and applicable laws. You agree to:

• Provide accurate and valid identification documents for DSC issuance.
• Follow the guidelines and instructions provided by us for DSC installation and usage.
• Use the DSC in compliance with applicable laws, regulations, and guidelines.

5. Use of Digital Signature Certificates

You agree to:

• Use your DSC for authorized and legitimate purposes only.
• Keep your private key and DSC credentials secure and confidential.
• Promptly notify us in case of a breach, loss, or compromise of your DSC or private key.
• Not misuse, falsify, or misrepresent the DSC in any way.

6. Fees and Payment

You agree to pay all applicable fees for the services provided by Msign Technology Private Limited, including DSC issuance, renewal, and other related services. All fees are non-refundable unless stated otherwise in these Terms or as required by law.

7. Third-Party Certifying Authorities (CAs)

Msign Technology Private Limited is a registered partner of multiple Certifying Authorities (CAs) authorized by the Controller of Certifying Authorities (CCA) in India. By accepting these Terms, you agree that:

• Your DSC will be issued by a CA based on their terms and conditions.
• We act as a facilitator between you and the CA and are not responsible for any delays, errors, or rejections by the CA.
• The validity of your DSC is governed by the issuing CA’s policies, and we do not control the CA’s operations.

8. Limitation of Liability

While we strive to provide high-quality services, Msign Technology Private Limited shall not be held liable for:

• Any indirect, incidental, or consequential damages, including but not limited to loss of data, business, or profits, arising from the use of our services.
• Any failure, delay, or inability to issue a DSC due to reasons beyond our control, including issues related to the Certifying Authority or government regulations.
• The misuse, loss, or compromise of your DSC or private key resulting from your failure to comply with these Terms.

9. Intellectual Property

All content on the Website, including text, graphics, logos, and software, is the property of Msign Technology Private Limited or its licensors and is protected by applicable intellectual property laws. You agree not to reproduce, distribute, or use any part of the Website without our express written permission.

10. Privacy Policy

Your use of the Website is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal data. By using our services, you consent to the collection and use of your data as described in our Privacy Policy.

11. Suspension or Termination

We reserve the right to suspend or terminate your access to our services, including the issuance or renewal of a DSC, at our sole discretion if we believe you have violated these Terms or engaged in unlawful activities.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of India. Any disputes arising out of or related to the use of our services shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

13. Changes to Terms and Conditions

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website and services following the posting of changes constitutes acceptance of those changes.

14. Contact Information